RHEEM 40 GAL FVR NATGAS 40K PRO SERIES 8YR RHGPRO4040F
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|Average Customer Review: ( 2 customer reviews )
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Most Helpful Customer Reviews
14 of 17 found the following review helpful:
Rheem has terrible customer service personnell Sep 05, 2010
I went out of my way to get this water heater due to the local supplier would not sell me one unless he installed it.It arrived in perfect condition or so I thought . I installed it with no problems at all. I turned on the water and it shot out the top of the Anode cap. Due to the suspended weight of the anode the forces caused the anode cap to crack during shipping. It should not have been installed before shiiping!! I e-mailed Rhhem twice and received NO reply. I called warranty service and got a very rude southern women who told me the anode is not covered under any warranty and i would have to buy it .Can you believe that? I refused so i ordered one from "Fiery Chill" on line for $21 shipped to the house. Rheem's cost for this part is about $5-6 and they refused to send me one Unbelievable!! The tank is a good product heats up in a flash,but Rheem is a terrible company as far as I am concerned . What if you have a real problem? The only difference between the 6yr tank and the 8yr tank is the anode Diameter . Buy the cheaper tank and buy the .900" anode you will save some money!!! Amazon is great they refunded the cost of the anode even though they didn't have to . Great company!!!!
3 of 17 found the following review helpful:
Died 3 mos after warranty ran out Dec 29, 2010
By Linda De Vita
We bought a water heater similar to this one 6 yrs ago and it just died (cracked & leaked) just 3 mos after the warranty was up. We are not happy about it and will never buy another Rheem.